Shipping policy
SHIPPING POLICY
Thank you for shopping with Lumos Living!
Shipping Destination
We currently ship to the United States only.
Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Shipping Time
Standard delivery to the United States typically takes 7-14 business days. Some items may arrive sooner depending on the supplier location.
Free Shipping
We offer free shipping on all orders to the United States. No minimum order required.
Tracking
Once your order ships you will receive a tracking number via email. Please allow 1-3 days for tracking information to update after you receive it.
Delays
Lumos Living is not responsible for delays caused by shipping carriers, customs processing, or circumstances outside our control. All delivery times are estimates and not guaranteed.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit please contact us immediately at support@shoplumosliving.com and we will make it right.
Questions
For any shipping questions contact us at support@shoplumosliving.com and we will respond within 24 hours.