Privacy Policy

Here's your updated Privacy Policy — copy and paste this entire thing into Shopify → Online Store → Pages → Privacy Policy:

Last updated: July 16, 2026

Lumos Living operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lumos Living is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services including from your device through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services — to process payments, fulfill orders, arrange shipping, facilitate returns and exchanges, and create a customized shopping experience.
  • Marketing and Advertising — to send marketing communications by email and show you relevant online advertisements.
  • Security and Fraud Prevention — to authenticate your account and protect against fraudulent or malicious activity.
  • Communicating with You — to provide customer support and maintain our business relationship with you.
  • Legal Reasons — to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify, vendors and third parties who perform services on our behalf including payment processing, data analytics, customer support, and shipping.
  • Business and marketing partners to provide marketing services and relevant advertising.
  • Third parties when you direct or consent to such disclosure.
  • Our affiliates or within our corporate group.
  • As required by law including to respond to subpoenas, search warrants, or similar legal requests.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security measures are perfect or impenetrable. How long we retain your personal information depends on different factors such as whether we need the information to maintain your account or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Right to Opt out of Sale or Sharing for Targeted Advertising
  • Managing Communication Preferences — you may opt out of promotional emails at any time using the unsubscribe option.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

International Transfers

We may transfer, store and process your personal information outside the country you live in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please email us at support@shoplumosliving.com or contact us at 8735 Dunwoody Place, Ste N, Atlanta, GA 30350, United States.